The SF Gate ran an article, The Price is high when taste comes first, on August 30, 2009. The story, written by Eccolo’s Sous Chef, Samin Nosrat, detailed the struggles that Eccolo’s management team encountered when trying to maintain a profitable business while also staying true to their principles of maintaining the best quality in their food. David Gray, a Financial and Operational Consultant with over 22 years of Restaurant Operations experience details his thoughts on maintaining the balance between food quality and the business of running a restaurant.
Eccolo, Food Quality, Restaurant Closings, Restaurant Financials
Summer is ending, and the holiday season is right around the corner. What does this mean? Start training your staff on selling those gift cards! The National Restaurant Association estimates that many non-chain restaurants ring up as much as 25 percent of their annual sales between Thanksgiving and Christmas, and much of these sales are from Gift Cards.
Gift Card Sales, Holiday Gift Card Sales, Restaurant Gift Cards, Restaurant Incentives
The Restaurant Industry is feeling the strain of the economic recession. People are less interested in spending money on dining out. So what can you, as a restaurateur, do about it? These easy tips will help you maintain the highest standards of hospitality and service so your establishment will stand out in today’s economy.
Customer Service, Restaurant Standards, Restaurant Training, Running your Restaurant
The ever changing guidelines of the Payment Card Industry Compliance (PCI) and Cardholder Information Security Program (CISP) standards can be dificult for any restaurant to navigate. However, as a restaurant operator it is your responsibility to make sure that your POS system has the most recent security standards for your customers including making sure that all credit card information is deleted after authorization. This article outlines the 12 basic requirements of the PCI standards and provides resources for Aloha and Micros POS compliance information.
Aloha, Micros, PCI Compliance, Restaurant Management, Restaurant POS
Restaurant owners and operators understand more than anyone that the economy is in a slump. The good news is: the light is beginning to show at the end of the tunnel. John Priest, VP of Operations at Vine Solutions, Inc., shares his advice on using this time as an opportunity to re-evaluate employee incentive programs.
Restaurant Financials, Restaurant Incentive Programs, Restaurant Incentives
